EBO SE 2 Support

EBO SE 2 is the next generation of EBO SE, featuring several key upgrades for a better monitoring and interaction experience.

1. Sharper 2K Camera: Upgraded from 1080P to 2K resolution for clearer video quality. EBO SE 2 also includes built-in camera filters to make your photos and videos more creative.
2. More Stable Wi-Fi Connection: Upgraded from 2.4GHz/5GHz Wi-Fi to Wi-Fi 6, it provides a more stable connection, lower latency, and smoother remote control.
3. Animated Eyes: While EBO SE uses simple status indicator lights, EBO SE 2 features expressive animated eyes that give the robot more personality and make interactions feel more engaging.
4. More Accurate Auto Recharge: EBO SE 2 combines infrared guidance with route memory to return to its charging dock more precisely and reliably.
5. More Interactive Pet Features: EBO SE 2 introduces several new pet-friendly features, including built-in laser pointer, feather toy attachment and pet fun patrol mode.

Yes, a 32GB SD card will be included, and it supports memory expansion up to 256GB.

EBO SE features a 3-minute random patrol mode for routine home monitoring. Building on this feature, EBO SE 2 introduces Pet Fun Patrol, making each patrol more interactive and enjoyable for your pets. During a patrol, EBO SE 2 can activate its built-in laser pointer to play with your pet while automatically recording videos of their reactions.

Yes, EBO SE 2 can work on carpeted floors. It can overcome obstacles up to 6mm in height. However, for carpets with very thick or high piles, the robot may have difficulty moving smoothly.

Yes, EBO SE 2 comes with a built-in laser pointer for interactive pet play.

Yes. You can access and view playback footage online directly through the app without needing to download the videos first.

EBO SE 2 supports 24/7 recording, allowing you to continuously capture and save video footage for long-term monitoring. You can also enable event recording to automatically capture clips when specific events occur, such as device movement or changes in the camera view.

Yes, you can remove them for regular maintenance.

Yes. Your privacy is our top priority. EBO SE 2 transmits video and image data through real-time encrypted network communication, and the captured media is only stored on the local memory card. As long as you keep your mobile phone and memory card secure, your privacy remains protected.

Additionally, please be careful when inviting or adding members in the app. Always verify their identity before approving access to ensure your device and data remain secure.

It is made of ABS material, which is durable and commonly used in consumer electronics. And it has passed RoHS certification, ensuring compliance with safety standards for restricted substances.