How many versions of the ROLA water fountain are available?
There are two versions: cordless version and plug-in version. Cordless version: Built-in 5000mAh battery. Up to 60-day battery life.
How often should I refill the water?
It depends on your pet. The capacity of the water tank is 2L. Generally, one fill lasts for 7 days for a 5kg cat.
Can the water fountain still be used when the actual water level is below the Min water level mark?
The water fountain will automatically stop dispensing water and send you a reminder via the ROLA App that it's time to refill the water fountain.
How often should I clean the ROLA water fountain?
We recommend that you should clean your water fountain once every week. The water fountain will also remind you regularly by sending you a message notification via the App based on the status of the machine. You can also customize the setting of the reminder time for cleaning the device.
How often should I change the filters?
Replacing the filter every 2 weeks and the sponge every month to keep the water clean is recommended.
Can I stop using the filter, if I use pure water?
In addition to purifying the water, using the filter cartridge can also remove hair, debris, etc. from the water. Changing the filter and sponge regularly is still recommended, even if you use pure water.
