Return Policy

Returns & Replacements


All of our products are guaranteed against defect for 30 days from date of purchase. We will gladly replace any defective item within that time. Simply contact us at  with your order number and we will contact you within three to five (3-5) working days.


In case the item you received is damaged, you could simply return an item in the same condition as you received it with the original packaging along with the box, user manuals and accessories by contacting us at We will replace the items within two to three (2-3) working days of confirming that your item is damaged.


Enjoy your familybot!