Shipping Policy

Free shipping on orders over $200

We ship worldwide with FEDEX/DHL/UPS/EMS and other local courier depends on the destination. You will receive a tracking number once your order is sent. Please make sure your delivery address and telephone number are correct in order for the carrier to reach you before delivery.

Processing time:
Orders placed online will ship within 3-5 business days of purchase, excluding weekends and holidays.

Shipping time:
Items usually take between 7 and 15 days to arrive at their destination.

Please contact us at ebo@enabot.com if your tracking number is not up after 2-3 weeks.

 

COVID-19 SHIPPING DELAY NOTICE
Due to the overwhelming demand for deliveries across countries, as well as modified practices by our shipping partners to keep their workforce and customers safe, customers should anticipate parcel delays for the foreseeable future. Our shipping partners are responding to unprecedented parcel volumes and has suspended all service guarantees, including Express post. Therefore, we are unable to give you an accurate estimate of your parcel's arrival date. Please use the provided tracking information to check online for the most up to date information on the shipment. Delays of several days or even weeks are not uncommon at this time. We appreciate your patience and understanding.
We will continue to be here to support you as our customer, before, during, and after the buying & shipping process. However, due to these long and universal delays, we are not able to re-ship orders or flag them for investigation with the same expediency as we were able to prior to the delays associated with the COVID-19 pandemic. Thank you for being our customer, and we appreciate your support more than ever at this time.
Stay safe, blessed, and we hope you enjoy your product!