ROLA PetTracker

ROLA PetTracker is designed for both cats and dogs. Due to the size of the device and pet body types, we recommend it for cats and dogs over 4 kg. If a dog has very long fur, it may cover the lens, but the product comes with a fur-pressing pad to minimize this issue.

No. ROLA PetTracker comes standard with a back clip, fur-pressing pad, and strap, which can be easily adapted to the pet's own collar or harness, so no additional collar or harness is provided.

No, ROLA PetTracker can be attached to a collar or harness using the back clip and strap and can, in theory, be fixed at any angle. However, for the best camera angle, it is recommended to wear it on the pet's chest or back.

ROLA PetTracker supports life-grade waterproofing. It can be used in rainy days but not submerged in water.

ROLA PetTracker has a built-in temperature sensor that can detect the temperature in real time and is designed with over-temperature protection. It will not cause burns or harm to the pet, so please use it with confidence. The internal structure and external materials of the ROLA PetTracker are designed to dissipate heat. At the same time, ROLA PetTracker comes with a mounting base for fixation, which also creates a separation from the pet, preventing direct contact with the pet.

Yes, the adapter is not included in the list of accessories.

No. If the product temperature is greater than 45", the App will provide a temperature warning prompt. Video streaming and other functions cannot be performed when the temperature is greater than 55°. You must wait until the temperature is lower than 40" before it can be turned back on. So, when the device is at high temperature, it will stop all camera-related functions, but ROLA PetTracker itself is still turned on.

No, it does not have night vision capabilities.

The camera is 1080P HD quality and supports six-axis gyroscope stabilization.

Manually recorded content is stored in the device's internal memory. You can remove the device and connect it to a computer via a Type-C to USB connection; or you can download the content directly to your mobile phone through the App and then transfer it to a computer.

The ROLA PetTracker has four methods of positioning: GPS positioning, LBS positioning, acoustic and optical positioning, and image positioning. Acoustic and optical positioning means that when the "Find Pet with Sound and Light" feature is activated, the ROLA PetTracker emits a beeping sound and flashes lights to help the owner locate the pet, which is particularly useful in dark environments. Image positioning means that when the "Image Positioning" feature is activated, the ROLA PetTracker will take a photo of the current environment to help the owner recognize the location.

LBS stands for Location-Based Services. It includes Wi-Fi positioning and cellular positioning. When GPS signals are weak, the ROLA PetTracker will use its SIM card to initiate LBS assistance for more accurate positioning of the pet's location.

Yes, you can.

No, it cannot.

Pets within the same city range can be displayed.

The ROLA PetTracker worn by the pet has its own SIM card that can connect to the 4G network, allowing you to locate your pet using its positioning features. The standard SIM card that comes with the product only has 10MB of data for binding and experiencing the function; additional data will require a paid subscription to a plan.

There are two types of tracking functions. One is to automatically record the route traveled by pets during standby. The record can be stored for 7 days. The other one is to record the trajectory of the pet when walking function is turned on. Records can be stored for 30 days.

The ranking is among pets within the same city.

Yes, it can be turned off.

The ROLA PetTracker does not come with an SD card as standard; the product itself has 32GB of fixed internal memory. If you need more storage space, you can purchase the Cloud+ Service to get additional cloud storage space

The product comes with a standard SIM card. You can use this SIM card directly, which includes 10MB of data for trial purposes; additional data will need to be recharged by yourself. If you wish to use your own SIM card, we recommend using a phone card from the same region where the product was purchased.

The SIM card includes a complimentary 100MB of free mobile data. After activating the SIM, you will need to pay for any chosen data plan.

The SIM card included with the ROLA PetTracker is compatible with the local mobile networks of the country you are in. Whether it is a domestic or an overseas SIM card, it is only to provide a data service for the location camera and does not affect the camera's own functionalities. You can also choose to use a SIM card from your local country to provide mobile network for the location camera. In theory, it can be used across countries.